Met-Ed is responding to a significant summer storm event that has caused numerous outages in the region. Due to an extended restoration period, Met-Ed, in partnership with Giant Food Stores, is offering 2 gallons of bottled water (or the equivalent) and two bags of ice from August 9th until noon, August 10th at the locations listed below.
Giant Food Store, 801 S. 25th Street, Palmer, PA 18045
Giant Food Store, 3560 Route 611, Suite 105, Stroudsburg, PA 19001
Met-Ed is responding to a significant summer storm event that has caused numerous outages in the region. The system brought high winds throught Monroe and Northampton County. A global estimated restoration time (ETR) has been set for 11:00 p.m. Wednesday, August 9, 2023. Current outage information can be found on our website at First Energy.
As always, please report downed lines and road closures by calling 911. Customers should assume all downed or low-hanging power lines are energized and dangerous. Stay at least 30 feet away and use extra caution where downed lines are tangled in trees or other debris.
Customers who experience a service interruption should report their outage to the contact center by calling, texting, or online:
Call: 1-800-LIGHTSS (1-888-544-4877
Text: OUT to LIGHTS (544487)
FirstEnergy customers can sign up to receive email and text message alert notifications for updates after they've reported a power outage. First Energy Alerts.
Customers can also use two-way text messaging to report outages, request updates on restoration efforts and make other inquiries about their electric accounts. More information about these communication tools is available at First Energy Communication Tools.
Please know that we are working as quickly and safely as possible to restore power to the region. Should you have any questions in the interim, please don't hesitate to reach out. Thank you and stay safe!